Since launching our professional service training workshops in 1990, we have witnessed major changes. Increasingly New Zealand businesses are starting to appreciate their competitive edge is based not on what they make or what they do, but standards of service delivery to suppliers and customers --- the businesses and people that represent your bottom line.
Through our 18 offices nationwide, KiwiHost is the country’s only dedicated customer service training organization. A number of our programmes are also linked to NZQA standards. Courses and workshops are run all year round and can be incorporated into in-house programmes.
Another measure of KiwiHost success is a participant count of more than a quarter of a million New Zealanders from every industry imaginable.